How long will my order take?
In-stock items ship within 1–3 business days. Custom or handmade items need 5–10 business days of production first. After dispatch, delivery is usually 7–20 business days depending on your location. See our Shipping Policy for details.
Where do you ship from, and do you ship internationally?
We fulfill orders from our production and fulfillment partners, primarily in China and ship worldwide. Import duties or taxes, if any, are set by your country and are the recipient's responsibility.
Can I track my order?
Yes — you'll get a tracking link by email as soon as your order ships.
Can I return a custom item?
Custom and personalized items can't be returned unless they arrive damaged or defective, since they're made just for you. See our Refund & Return Policy.
How do I contact you?
Email [email protected] and we'll reply within 1–2 business days.